Self Storage at Chapel Hill FAQ

Where is your storage facility located?

You’ll find us at 6615 Chapel Hill Blvd, Suite A101, Pasco, WA 99301. We are just minutes from Richland, West Richland, Pasco, Finley, Burbank, and the surrounding communities.

What are you doing to prevent the spread of COVID-19?

We are being very adament about keeping everything clean & sanitized. We wipe down the counter, desk, chairs, etc. after Every customer. We wipe door handles frequently, have sanitized pens available and sanitize the restroom after each use. We require our customers and our employees to wear masks and use hand sanitizer, which is available in several convenient locations in the office. Our employees are also required to wash/sanitize hands constantly - after each customer, after going outside, after touching anything not sanitized, after using the restroom, etc. The entire play area and everything in it is sanitized after a child(ren) uses it. We are not taking this lightly and want to keep our customers and employees as safe as possible.

Can I see the units before renting?

Yes! You are welcome to stop by anytime during office hours and we will show you whatever available unit sizes you would like to see. No strings or commitment. In fact, before you rent, we insist you see the actual unit you will be renting. Not only do we want you to make sure it is the right size you need, we want to make sure everything is clean and in good working order. We are not sales persons and will not twist your arm to rent from us. We will give you all the information we can about our facility so you can make an informed decision where you want to rent.

What are your office hours?

Our office hours are Monday through Friday 9am to 5pm (closed 12 to 1pm for lunch) and we are open Saturday 9am to 1pm. 

What are your access hours?

We offer daily access hours from 7am to 8pm. Other hours are provided in special circumstances with Manager/Owner approval.

What are your security features?

We have a resident manager, alarms and cameras. The property is fenced and gated with coded access. 

What is drive-up access?

Drive-up access is just what it sounds like! You can drive right up to access your storage unit.

Do you have moving supplies available?

Yes, we sell boxes, dust covers, tape, packing paper and other moving supplies in our office. We also sell padlocks and have a hand truck you can borrow.

How do I get started?

You can give us a call at 509-792-1400, or fill out our online contact form and we’ll be happy to help!

 
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